I was invited to beta test a mobile app called screach, one of the first things that i did was to produce this visual of how the app currently work, using my preferred media of sharpies on brown paper.
The next stage of the process was to think about how this could be simplified, for which i produced another visual that can be found here – http://www.flickr.com/photos/davidcoxon/6613023233/in/set-72157626858116458/
Finally after a month of updating the get satisfaction page, I created an infographic showing a break down of the feedback received.
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